consumer rights

209 results tagged consumer rights:

Should you pay for an extended warranty?

Under Australian consumer law, shoppers have a right to a refund, repair or replacement from the retailer for a "reasonable" time after purchase. regardless of warranty.

Your rights when renovations go wrong

I recently had renovations done on my home and found a number of defects. Is my builder obliged to remedy them?

What can you do if a purchase fails the test?

I bought a TV/DVD player nine months ago and the DVD player has stopped working. The TV is still under warranty. What are my consumer rights?

How to cancel your gym membership

I have automatic direct debit arrangements with a gym and a charity and can't afford them anymore. How do I cancel them?

How to protect your savings from fraudsters

More than 2600 Australians have lost in excess of $113 million to serious and organised investment fraud. It's time to protect yourself and your savings.

How to avoid being scammed by a strata manager

"I think we are being ripped off by our strata manager," a reader writes. "How do we get accountability?"

Have I been a victim of identity theft?

More than 1 million Australians have been the victims of identity theft or fraud. Here are the signs to look out for.

Can I keep a cat in a rented apartment?

While the by-laws of most strata schemes prevent pet ownership, you can explore these options in order to keep your beloved cat in a rented apartment.

Know your rights when it comes to travel insurance

Read the fine print when taking out travel insurance, advises Anne Lampe.

What to do if you are sacked suddenly

After three years I've been sacked without being given a reason. Can this happen today under "fair work" legislation and what can I do to get redress?
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