consumer rights
209 results tagged consumer rights:
How to avoid a costly super switching mistake
The tactics that persuaded thousands to move their super to First Guardian and Shield are still being used. Here's how to spot them.
One check before your car warranty ends could save thousands
Don't let your car warranty expire without doing this. An independent inspection could uncover hidden faults while they're still covered, potentially saving you thousands in repair costs.
Why authorities are trying to shut down this ‘real life Temu’
Panda Mart has gone viral for its big range and low prices, but just as it's opening new stores across Australia, consumer regulators in one state are trying to shut it down.
Super cold-calling banned after Aussies lose $1 billion
Super cold-calling is set to be banned after Australians lost an estimated $1 billion through failed investment schemes.
Enshittification: Why you’re paying more for less
If it feels like your favourite products and services are getting worse and more expensive, there may be a reason for it.
Why financial complaints have reached a record high
Australians lodged a record 119,949 financial complaints last year, with bank accounts, credit cards and car insurance driving the surge.
Revolut launches bank in Australia with 5.05% savings rate
Revolut launches its Australian bank, Origin Energy admits to a potential data breach, and BYD lifts compensation to $3500 for affected buyers. Here are five things you might have missed this week.
More than half of super funds fail service test
More than half of Australia's largest super funds failed a customer service mystery shop of their call centres, while AustralianSuper reportedly failed to answer 90% of calls within 15 minutes.
Where to complain when a company won’t help
Refused a refund and think the ACCC can fix your problem? In many cases, there's a better place to complain. Here's who to contact.
Newcastle Permanent named Bank of the Year – Customer Service
Newcastle Permanent has been named Bank of the Year - Customer Service for its focus on giving back to customers and communities while providing accessible, personalised support across multiple banking channels.
