consumer rights

209 results tagged consumer rights:

Misleading price tags: When do stores have to honour them?

When an item scans at the supermarket check-out for more than the shelf price, you're entitled to a freebie, right? Not necessarily.

Help, I transferred money to the wrong bank account

Internet banking is supposed to make it easy to move money, but if you slip up and transfer it to the wrong account, getting it back can be impossible.

How shrinkflation is duping you into paying more for less

Shrinkflation has taken a bite out of Cadbury chocolate, Smiths chips, even Kellogg's Cornflakes, and we're paying the price.

AMP sued for charging more than 2000 dead clients

ASIC is suing AMP for charging clients more than $500,000 for insurance and financial advice, even after being notified of their death.

Telstra fined $50 million: what you’ve missed this week

What have you missed this week? The NSW government joins the fight against mice, and Telstra cops one of the largest corporate fines in history.

How to avoid being ripped off when you buy tickets online

Viagogo was fined $7 million last year for ripping off Aussies, but it's still around. Here's how to get your hands on tickets without being scammed.

How scammers duped a woman into handing over $75,000

A new scam is costing Aussies tens of thousands of dollars, with one woman transferring the entire cost of her new Tesla to a fraudulent bank account.

Junk insurance lands Westpac in court

ASIC is taking Westpac to the Federal Court, alleging it sold junk credit insurance to 384 customers whose accounts were unlawfully debited to pay for the premiums.

CBA to pay $7 million for overcharging customers on interest

CBA must pay out $7 million after it charged customers a 34% interest rate rather than the 16% shown on their statements.

When the people you pay to manage your SMSF can’t be trusted

Paying professionals to help manage your SMSF can cost you in the long run, especially when those so-called experts turn out to be anything but. When the fourth-largest super advisory firm in Australia started running its own investments, the fallout for clients was catastrophic.
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