AFCA
33 results tagged AFCA:
How to avoid a costly super switching mistake
The tactics that persuaded thousands to move their super to First Guardian and Shield are still being used. Here's how to spot them.
Why financial complaints have reached a record high
Australians lodged a record 119,949 financial complaints last year, with bank accounts, credit cards and car insurance driving the surge.
Where to complain when a company won’t help
Refused a refund and think the ACCC can fix your problem? In many cases, there's a better place to complain. Here's who to contact.
900 victims a month in ‘worrying’ scam trend
More than 10,000 scam victims left high and dry by banks, and a quarter of a million Aussies dob in a tax cheat. Here are five things you may have missed this week.
Financial complaints hit record high
The Australian Financial Complaints Authority (AFCA) received a record number of complaints in the 2024 financial year, jumping 9% to more than 105,000.
AustralianSuper bears brunt of complaints: AFCA
AustralianSuper copped the highest number of complaints in the last six months of 2023, nearly three times more than other major super funds like Cbus, Australian Retirement Trust, and Aware Super.
Aussies compensated for dodgy financial advice
The Compensation Scheme of Last Resort has made its first payments to four victims totalling more than $360,000, three of which related to bad financial advice.
AFCA to expel Dixon Advisory
The Australian Financial Complaints Authority is set to kick out Dixon Advisory in June, and will no longer accept victim complaints about the company.
Ask Paul: I’m a pensioner and my portfolio is now worth 4 cents a share
Pensioner Trevor has watched his shares crash by 96%. He asks Paul Clitheroe if there is there any recourse for him to get his money back.
Are lenders letting down customers experiencing financial hardship?
A spike in complaints to the Australian Financial Complaints Authority has raised concerns that some lenders are failing to support struggling customers.
